Archive for the 'Motivating employees' Category

Don’t Take Yourself Too Seriously

Saturday, January 13th, 2007

I have an old friend who complains all the time. He complains about his coworkers. He acts as if he is the only one who knows what he is doing, everyone else is incompetent. Then he will wonder why no one likes him, why he is the one that gets passed over for promotion, why he gets fired and goes from one job to another.

Maybe he does know more that the others but he doesn’t create a positive work environment by always pointing out others’ mistakes, he doesn’t create a team atmosphere by belittling them in front of other associates. Not only will they not want to work with you but they aren’t going to trust you. You are only setting yourself up for failure.

If you want to be a success at work help others by mentoring them, point out their successes not their failures and stop complaining about everything. Instead of coming to work with a frown turn it around and smile. No one wants to work with someone who complains about everything. People want to be around upbeat positive people. People that make them laugh, smile, and feel good about themselves.

If you have to point out others’ mistakes all the time to make yourself look good, then you are only hurting yourself by alienating your coworkers and when you make a mistake they will be the first to point it out. Rather than embarrassing you co-workers, help them and find humor, but not derogatory humor, in their mistake.


Humor and Leadership

Monday, May 8th, 2006

“A sense of humor is part of the art of leadership, of getting along with people, of getting things done.” Dwight D. Eisenhower

Do you have to have a sense of humor to be a leader? No. Hitler probably didn’t have much of a sense of humor. I doubt Saddam Hussein, Osama Bin Laden, or General Manuel Noriega ever said, “did you hear the one about…” and if they did tell a joke how would you like to be the person that didn’t laugh. What would happen to you? Dictators and terrorist don’t need to use humor to be a leader, they lead by fear. History shows that they may be successful for a short time, but they usually end up deposed or worse.

Most Democratic countries and successful businesses have leaders that not only have a sense of humor, but know how to capitalize on it. At President Ronald Reagans funeral President George H. W. Bush said, “Perhaps as important as anything. I learned a lot about humor, a lot about laughter.” We can all learn about humor in leadership from former President Reagan. Even his detractors acknowledged the effectiveness of his humor. When Reagan was shot, he helped put the whole country at ease when he joked with the surgeon prior to his surgery. “Please assure me that you are all Republicans?” and the surgeon replied, “Mr. President, today the entire country is Republican.” Reagan also joked with Nancy saying, “Honey, I forgot to duck.”

Abraham Lincoln said, “I have always believed that a good laugh was good for both the mental and physical digestion.” And John F. Kennedy was quoted with saying, “There are three things which are real: God, human folly, and laughter. The first two are beyond our comprehension. So we must do what we can about the third.”

So how can having a sense of humor help make one a better leader?

By not taking yourself too seriously people will take you more seriously. Employees tend to not take a manager or boss who is full of him or herself too seriously. If you act too self-important you are going to end up the butt of the joke losing credibility. Others will feel comfortable around you if you display a sense of humor.  Sometimes we become so serious on the job that others don’t want to work with us. Sometimes when we get a title in front of our name or a few letters after our name we become so self important that we create a negative environment. Does this mean you shouldn’t take your job and your responsibilities seriously? NO! Do the best job you can possibly do. But it does mean that you can still have fun while living up to your job and its responsibilities.

Maintaining a sense of humor can also help reduce stress around the office or in an important meeting. Humor and laughter can reduce stress, break the ice and help maintain a sense of calm in order to accomplish what must be done. There are always going to be stressful situations that is part of business, that is part of life, but the ability to find a little humor can help overcome the stress so that you and others can get down to what is really important. Stress can prevent people from being as productive and creative as they need to be in order to reach their goals. Comedian John Cleese said, “If you want creative workers, give them enough time to play.”

March Madness - Keeping Loose With Humor to Win

Wednesday, March 29th, 2006

The other day 11th seeded George Mason University knocked off the number 1 seed University of Connecticut in overtime in the NCAA tournament to reach the final four. This was a huge upset. ESPN.com’s Andy Katz said, “This was the greatest run ever to the Final Four.” Others have said it is the biggest upset in the tournament’s history. Before the tournament many felt that George Mason University wasn’t a good enough team and shouldn’t have been chosen to participate in the tournament. Obviously they have proven them wrong. But what makes this team different than the rest. They are having fun!

George Mason’s coach Jim Larranaga made sure that his players continue to have fun during this remarkable run. A run that has seen this team upset sixth seed Michigan St.,  third seed University of North Carolina, and seventh seed Wichita St. Just before they took the court to face the University of Connecticut, Larranaga reminded his players they were from the CAA — not the Colonial Athletic Association, but from the “Connecticut Assassins Association.” The players broke out in laughter.  Before they played North Carolina coach Larranaga told the team North Carolina is “Superman and we’re Kryptonite.” The coach’s goal was to keep the players loose and not stress out for the games.

Does this mean coach Larranga and his team isn’t taking these games seriously? Just the opposite they are taking them very seriously. Being able to find fun and humor in your endeavors can free you up to handle the momentous task at hand. I see a coach like Larranga get his team to overachieve because he reminds them to have fun and then I have seen Bobby Knight’s teams on occasion underachieve. I sometimes think coach Knight’s style of intimidation backfires. I think his players tighten up because they are afraid of coach Knight. I don’t think we will ever see Coach Larranga throw a chair across the court or choke a player for making a mistake.

There were other teams in the tournament that succumbed to the pressure. After being up by 9 points with 3:27 seconds left in the game and leading until the final 10 seconds, Gonzaga lost their bid to go to the final four for the first time in school history. It was obvious that Gonzaga’s players started to feel the pressure in the final moments of the game. They couldn’t score and turned the ball over to give up the lead. With two seconds left Gonzaga’s Adam Morrison overwhelmed with emotion started crying before the game was over. He is a great player and will indeed have a great career ahead whether he stays in school or decides to go to the NBA. Obviously no one enjoys losing, but maybe Gonzaga who has never been to the final four should have focused on having more fun throughout the tournament. I believe they put too much pressure on themselves and in the end they tightened up and couldn’t finish unlike George Mason University whose team was able to not make mistakes and close out the game with a win.

Just when we need to focus most is when we tend to loose our focus. Why? Because we get too serious, thus impeding our concentration. The harder we try, the harder it is to concentrate, choking off any chance we had of accomplishing our goal. This is the time to find something to laugh at. Humor and laughter can help bring back our focus and see the challenge in a different light. Joking that the George Mason team were the Connecticut Assassinations Association helped lighten the fact that they were going to play what many pundits picked as the team to win the tournament. Humor in this case enabled the team to see the opponent as someone that can be beaten.

Sometimes we take ourselves too seriously. We let our stress beat us before our opponent. It doesn’t matter whether it’s on the basketball court, at school, in business or any other aspect of life. We too often forget to have fun. We forget to laugh. Because we get too serious. We tighten up. Coach Larranga used humor to, as he said, “to keep his kids loose.”  When I find myself starting to tighten up before a speech I remind myself as I am walking up to have fun. I know if I’m not having fun I am not going to perform to the best of my ability.

Credibility Before Humor

Tuesday, March 28th, 2006

I recently attended a workshop on Cold Calling. The seminar leader started her presentation by stating that she had never taught cold call techniques nor had she ever really made cold calls in her career, but she downloaded cold calling information off the internet.

She immedietly lost credibility with the audience. I looked at the other attendees and I could see them rolling their eyes and shaking their heads. They felt that they were going to be wasting a half-day listening to someone who doesn’t know what the instructor is talking about. If she had tried to incorporate humor into the presentation it would have failed.

In order to incorporate humor into a presenation, it is important to know your subject and have credibility.

“Your Fired” - Humor in the Workplace

Sunday, March 26th, 2006

“Your Fired!” On a recent episode of “The Apprentice” Donald Trump fired one of the contestants for hiring a comedian to entertain at a corporate function. The comedian’s humor was inappropriate and embarrassed the team that hired her. Many times you will see a comedian and they are hilarious in the setting that they are in, like a comedy club, but put them in a corporate setting and they are not only inappropriate they are embarrassing. Just like when I would go see a movie with my friends and think it was the funniest movie I had ever seen. Then I rented it to watch with my parents and realized after we were watching it that there were some scenes in it that were too graphic in language or nudity and I was embarrassed not only to be watching it with them, but that I would ever recommend it to my parents in the first place.

Many young professionals entering the workplace, soon after graduating, make the mistake of using humor that is considered offensive and it gets them in trouble. They don’t realize that business today especially in these “politically correct” times, don’t tolerate humor that is of a sexual nature, containing profanity, put-down, racial, religious, or harassing. This type of humor can lead to a lawsuit against the company and the firing of those participating in the humor. Does that mean the humor wasn’t funny? Not necessarily, it just means that someone didn’t find it funny and complained about it. Does that mean humor should not be used in the work place? No! Humor is a very important part of a successful workplace. It just means the humor must be appropriate.

Sharing humor with coworkers can help bring people together, thus enhancing teamwork. At the same time using offensive humor can also dismantle a team. When an employee is embarrassed because of a joke about them they start to feel singled out and can even have their credibility questioned when others don’t take them seriously. Just like when Jon Stuart of The Daily Show and other late night show comedians start ridiculing a politician. After several times over a short period of time that politician starts to lose credibility and thus his or her chance of getting elected or re-elected can be in jeopardy. Other people may start to ridicule that employee and they are no longer an effective part of the team nor do they feel like participating with the team.

When using inappropriate humor you can also offend the customer. This can not only cost you and your company a sale, but also your job. If the customer complains that you offended them your boss or human resources will have no choice but to discipline you. Even if a customer uses questionable humor don’t reciprocate by using the same type of humor. This can only lead to trouble.

So what kind of humor can you use in a professional setting? Self-deprecating humor is safe. Can’t that have the same affect of losing credibility on the person joking about ones self as putting someone else down? Yes, if overdone, but if you use it sparingly you show you have a sense of humor, you don’t take yourself too seriously (a trait people like) and have enough self-confidence that you are strong enough to let the joke be on you.

Find the humor in the situation. It is much safer to find humor about the project you are working on than a person. After-all a project doesn’t have feelings and won’t complain to management or human resources.

Everyone has their own unique sense of humor and at one time or another chances are something you find funny is going to offend someone. It is important to know when to keep your humor to yourself. When I am out with my friends I have a different sense of humor than I do when I am in a professional setting. Subjects I laugh at with my friends wouldn’t get a laugh from me at work. Just as your office may have a dress code it is important for one to have a humor code at the office. For instance you probably wouldn’t come to work in cut-off jeans and a tank top and the same should said about telling an off color joke at the office.

Humor should be inclusive not exclusive. You do not want to appear to laugh at someone; rather you want to laugh with them. There is no room for humor that is discriminatory against others. If you think you are about to say something in the name of humor that may offend, embarrass, or denigrate a fellow employee or customer. STOP!! Far too many people use humor as an excuse to discriminate against a fellow co-worker. If you find yourself using this type of humor remember, the joke maybe on you if a co-worker or customer complains.

The last thing you want to hear because you told a joke is “Your Fired!!”

Spring Break

Thursday, March 16th, 2006

In college students look forward to going on spring break. They have been hitting the books all winter, writing term papers, and cramming for mid-term exams. They need a time to let go and de-stress. Unfortunately we can’t all drop our responsibilities and go to Palm Springs or Fort Lauderdale, but we can find ways to recharge our energies.

Unlike the college kids we can’t totally shed our inhibitions. What we can do is loosen up so that our performance at work doesn’t deteriorate. Actually, the work will improve if you are in a relaxed frame of mind and having a little fun on the job. There’s nothing wrong with hard work but constant hard work without a little levity can lead to burnout.

If you’re in a meeting try to inject a little appropriate humor to lighten the atmosphere, reduce some of that stress, and put others in a more receptive mood. Not only will humor improve the quality of your work but it can lead to better interactions and communication with your fellow workers. Just like individuals coming together on the playing field can make a successful baseball team, sharing humor in the work place can enhance teamwork in business.

Everyone needs to take a spring break, but we don’t have to go to a different location to do it. When you’re finding humor, laughing with others and enjoying yourself, that is the essence of what spring break is all about.

Putting Humor in Your Presentations

Thursday, March 9th, 2006

“Perhaps as important as anything. I learned a lot about humor, a lot about laughter.” George H. W. Bush on Ronald Reagan at his funeral.

We can all learn a very important lesson on how to use humor in our presentations from former President Ronald Reagan. Reagan earned the title of “the Great Communicator” because he was able to use humor to diffuse very tough situations.

When President Reagan was running for his second term as president he participated in a series of debates with former Vice-President Walter Mondale. Mondale was trying to make age a big issue in the campaign. When Reagan was questioned during the debate about age, he replied, “I want you to know that I will not make age an issue of this campaign. I am not going to exploit, for political purposes, my opponent’s youth and inexperience.” From that moment on age was no longer an issue in the 1984 presidential campiagn.

President Reagan was a master of using humor in his presentations. Remember, a little appropriate humor can help you diffuse a situation when you are giving a presentation.

Don’t Let Mistakes Ruin Your business by Overeacting

Wednesday, March 8th, 2006

“The thing I hate about an argument is that it always interrupts a discussion.” - G. K. Chesterton

My parents were in show-business for more than thirty years. One of the secrets to their longevity was that they had a rule that they lived by. They never discussed what happened on stage immediately after the show. They would wait untill the next day before they discussed what went wrong. They understood that talking about a mistake backstage while they were full of adrenalin from the performance wasn’t in their best interest. This gave them a cool-down period so when they did talk about the previous night’s show they could be more objective about it. They also realized that many of the mistakes weren’t very serious and many times funny. They were now able to laugh about something rather than argue about it. Many of the mistakes got a laugh and so they would put them into the routine making the act even funnier. If they had discussed those mistakes immediately after they would not have been so objective. They might have blamed each other for the mistakes and therefore neither the act nor the marriage would have lasted. Many acts broke up because they were fighting about the performance as soon as they walked off stage.

Next time a mistake occurs at work, if at all possible, don’t discuss it immediately while tempers flare. Take a cooling off period so that you can discuss the incident rather than argue about it.