Archive for the 'Job Stress' Category

Prescription For Laughter

Monday, November 13th, 2006

More and more doctors are realizing the importance of humor and health. The following interview is with Beckie Larson, a very special person, who works at the United Way of Southern Nevada.

George: What is your occupation?

Beckie: Front Office Coordinator for United Way of Southern Nevada and a mom to 6, grandma to 1, mother in law to 1 and wife to one.

George: What was your health Challenge?

Beckie: I was having strong heart palpitations and chest pain along with chronic headaches. I went to Urgent Care, spent a few nights in the hospital two different times, and finally was scheduled to see a cardiologist who ran more tests. I have been on more treadmills for stress tests and had more sticky things stuck to me than any one human should have ever. Test after test came back normal. No heart attack, no heart disease…nothing. They chalked it up to stress.

George: What did the Doctor Prescribe for you your treatment?

Beckie: After the doctors ran numerous tests and decided it was “just stress”, the cardiologist told me to laugh more often, to make time for myself, to learn to be a kid again, get some books and tapes on laughter and stress management.

George: What type of humor did you use?

Beckie: I started out by going and buying some bookos. “Relax - You may only have a few minutes left” by Loretta LaRoche was the first book I read, and still read it now and again. It taught me to stop taking everything so seriously. I’ve always been a big fan of Who’s Line Is It Anyway? and watch it every night. Even the reruns make me laugh.

George: What is your favorite comedy? Who is your favorite comedian?

Beckie: Harry and the Hendersons. It’s an oldie, but a goodie. The kids and I watched it over and over again. It was just a simple movie, fun for all ages. I didn’t have to think of analyze anything, you just watched, laughed and enjoyed. I love Rita Rudner, and even though she has shows here in Vegas, I’ve never seen her live. She just seems so down to earth, talks about “real Life” things, things that are close to home, sometimes too close to home.

George: Have you noticed a change?

Beckie: I’ve definitely noticed a change. I don’t get as many headaches, palpitations have decreased and no chest pain for the last year. I try and always remember to let the little things go and to laugh often, especially when driving home during rush hour traffic, when or I hear, “but MOM…” For the 90th time in an hour span. Laughter got me through some really rough times when my mom passed away from lung cancer and I try and instill in my children that they need to lighten up and not take everything so seriously. Life is just too short. So on my wall at home is a plaque that says: Talk Much, Live Well and Laugh Often.

We could all follow Beckie’s doctor’s perscription: laugh more often, make time for yourself, learn to be a kid again.

Humor and Leadership

Monday, May 8th, 2006

“A sense of humor is part of the art of leadership, of getting along with people, of getting things done.” Dwight D. Eisenhower

Do you have to have a sense of humor to be a leader? No. Hitler probably didn’t have much of a sense of humor. I doubt Saddam Hussein, Osama Bin Laden, or General Manuel Noriega ever said, “did you hear the one about…” and if they did tell a joke how would you like to be the person that didn’t laugh. What would happen to you? Dictators and terrorist don’t need to use humor to be a leader, they lead by fear. History shows that they may be successful for a short time, but they usually end up deposed or worse.

Most Democratic countries and successful businesses have leaders that not only have a sense of humor, but know how to capitalize on it. At President Ronald Reagans funeral President George H. W. Bush said, “Perhaps as important as anything. I learned a lot about humor, a lot about laughter.” We can all learn about humor in leadership from former President Reagan. Even his detractors acknowledged the effectiveness of his humor. When Reagan was shot, he helped put the whole country at ease when he joked with the surgeon prior to his surgery. “Please assure me that you are all Republicans?” and the surgeon replied, “Mr. President, today the entire country is Republican.” Reagan also joked with Nancy saying, “Honey, I forgot to duck.”

Abraham Lincoln said, “I have always believed that a good laugh was good for both the mental and physical digestion.” And John F. Kennedy was quoted with saying, “There are three things which are real: God, human folly, and laughter. The first two are beyond our comprehension. So we must do what we can about the third.”

So how can having a sense of humor help make one a better leader?

By not taking yourself too seriously people will take you more seriously. Employees tend to not take a manager or boss who is full of him or herself too seriously. If you act too self-important you are going to end up the butt of the joke losing credibility. Others will feel comfortable around you if you display a sense of humor.  Sometimes we become so serious on the job that others don’t want to work with us. Sometimes when we get a title in front of our name or a few letters after our name we become so self important that we create a negative environment. Does this mean you shouldn’t take your job and your responsibilities seriously? NO! Do the best job you can possibly do. But it does mean that you can still have fun while living up to your job and its responsibilities.

Maintaining a sense of humor can also help reduce stress around the office or in an important meeting. Humor and laughter can reduce stress, break the ice and help maintain a sense of calm in order to accomplish what must be done. There are always going to be stressful situations that is part of business, that is part of life, but the ability to find a little humor can help overcome the stress so that you and others can get down to what is really important. Stress can prevent people from being as productive and creative as they need to be in order to reach their goals. Comedian John Cleese said, “If you want creative workers, give them enough time to play.”

Humor and Laughter in Stressful Situations

Wednesday, April 26th, 2006

“Comedy is tragedy plus time.” Carol Burnett

Have you ever been in a stressful situation or had an experience where you said, “Someday I’ll laugh about this.” Maybe the time to laugh about “this” is when you are experiencing the stressful situation. Experts tell us that laughter reduces stress so, if you can find the humor in it at the time it will help you cope and recover from the thing that is causing you stress. I realize this is hard to do, after all if it weren’t a stressful situation it would be easy to find the humor in it. But when you say, “someday I’ll laugh about this.” you have already acknowledged the fact that there is humor to be found in the situation. You just aren’t ready to take the next step and laugh while it is occurring.

Maybe we need to practice finding the humor in less stressful situations so that we get into the habit of finding humor when we need it most. Maybe we need to step back and look at it from someone else’s point of view. Humorist Will Rogers once said, “Everything is funny as long as it is happening to somebody else.”   

Humor and Laughter is two fold. Humor gives us a different perspective about the stressful situation while laughter physically breaks the stress.  Humor is mental while laughter is physical. Both have benefits alone but together they combine to help us survive tough times.

Laughter Therapy - Coping in Stressful Situations

Monday, April 24th, 2006

Robin Williams was asked in a recent interview, in the April 2006 Reader’s Digest, “Do you ever use humor as a weapon?” His response was, “Oh, big time. It’s a great defense and an offense too. Usually the recipient isn’t too happy about it, but the people around are laughing.”

Humor can be used as a weapon. As much as we would like to believe that old saying when we were kids, “Sticks and Stones can break my bones, but words can never hurt me.” The truth of the matter is words can be very hurtful, not only can humor be used to embarrass someone, but can also undermine one’s credibility. Please be very careful when using humor. Just like a comedian should know his audience so should anyone using humor. Know the person you are using humor with. With certain friends putdown humor is perfectly acceptable, but with others it may not be. They may take offence to it.

When Reader’s Digest asked Robin Williams about humor having healing powers, he replied, “Healing isn’t the word. Therapeutic maybe, or cathartic. After being in extreme situations, it kind of brings you back to life.” I have a friend that works for a non-profit agency. Just working for this organization one would consider giving back to the community, but J.J. does much more. He volunteers much of his vacation time every year to help children at camp. Some camps host cancer kids, some host burn victim children and other kids with challenges. This can’t be an easy thing to do. Many of these kids have very special needs that J.J. and the other volunteers have to cater to, and yet make these kids camp experience as normal as possible. At the end of the week when the kids have left camp J.J. and his buddies get together to smoke a cigar, possibly have an adult beverage and joke about some of the things that had happened over the last week. Much of the humor is very dark or morbid; a lot of it is put down humor. They start making fun of each other all in jest and not used as a “weapon” but as a coping device. Meanwhile there is another group of volunteers that sit around and share touching stories, making each other cry. This is their way of coping with working with special needs kids. Once the group that shares the touching stories finally made J.J.’s group sit with them. This was a big mistake. The touchy feely group was a little offended by the humor that they used. Was the humor meant to be hurtful? NO. Everyone has their own way of coping with stressful situations and one should not be forced to participate in a way that is not therapeutic to them.

Both groups of people help these kids. Both make a difference in the lives of these kids. But each group has their way of coping. We should not judge the ones that use dark humor for coping after all they care just as much as the other group. Many people that deal with life and death on a daily basis develop a “Dark” or “Morbid” sense of humor. The Paramedics, the doctors and nurses, police officers, firefighter, and military personnel quite often use humor that would offend someone that doesn’t have to deal with the tragedy’s that they deal with on an hourly basis. I once attended a police officers briefing before they went out on patrol. The sergeant was poking fun at the way one of his officers found a dead body. To many this might have seamed insensitive but they see this kind of tragedy everyday. Humor reduces the stress of their everyday lives.

March Madness - Keeping Loose With Humor to Win

Wednesday, March 29th, 2006

The other day 11th seeded George Mason University knocked off the number 1 seed University of Connecticut in overtime in the NCAA tournament to reach the final four. This was a huge upset. ESPN.com’s Andy Katz said, “This was the greatest run ever to the Final Four.” Others have said it is the biggest upset in the tournament’s history. Before the tournament many felt that George Mason University wasn’t a good enough team and shouldn’t have been chosen to participate in the tournament. Obviously they have proven them wrong. But what makes this team different than the rest. They are having fun!

George Mason’s coach Jim Larranaga made sure that his players continue to have fun during this remarkable run. A run that has seen this team upset sixth seed Michigan St.,  third seed University of North Carolina, and seventh seed Wichita St. Just before they took the court to face the University of Connecticut, Larranaga reminded his players they were from the CAA — not the Colonial Athletic Association, but from the “Connecticut Assassins Association.” The players broke out in laughter.  Before they played North Carolina coach Larranaga told the team North Carolina is “Superman and we’re Kryptonite.” The coach’s goal was to keep the players loose and not stress out for the games.

Does this mean coach Larranga and his team isn’t taking these games seriously? Just the opposite they are taking them very seriously. Being able to find fun and humor in your endeavors can free you up to handle the momentous task at hand. I see a coach like Larranga get his team to overachieve because he reminds them to have fun and then I have seen Bobby Knight’s teams on occasion underachieve. I sometimes think coach Knight’s style of intimidation backfires. I think his players tighten up because they are afraid of coach Knight. I don’t think we will ever see Coach Larranga throw a chair across the court or choke a player for making a mistake.

There were other teams in the tournament that succumbed to the pressure. After being up by 9 points with 3:27 seconds left in the game and leading until the final 10 seconds, Gonzaga lost their bid to go to the final four for the first time in school history. It was obvious that Gonzaga’s players started to feel the pressure in the final moments of the game. They couldn’t score and turned the ball over to give up the lead. With two seconds left Gonzaga’s Adam Morrison overwhelmed with emotion started crying before the game was over. He is a great player and will indeed have a great career ahead whether he stays in school or decides to go to the NBA. Obviously no one enjoys losing, but maybe Gonzaga who has never been to the final four should have focused on having more fun throughout the tournament. I believe they put too much pressure on themselves and in the end they tightened up and couldn’t finish unlike George Mason University whose team was able to not make mistakes and close out the game with a win.

Just when we need to focus most is when we tend to loose our focus. Why? Because we get too serious, thus impeding our concentration. The harder we try, the harder it is to concentrate, choking off any chance we had of accomplishing our goal. This is the time to find something to laugh at. Humor and laughter can help bring back our focus and see the challenge in a different light. Joking that the George Mason team were the Connecticut Assassinations Association helped lighten the fact that they were going to play what many pundits picked as the team to win the tournament. Humor in this case enabled the team to see the opponent as someone that can be beaten.

Sometimes we take ourselves too seriously. We let our stress beat us before our opponent. It doesn’t matter whether it’s on the basketball court, at school, in business or any other aspect of life. We too often forget to have fun. We forget to laugh. Because we get too serious. We tighten up. Coach Larranga used humor to, as he said, “to keep his kids loose.”  When I find myself starting to tighten up before a speech I remind myself as I am walking up to have fun. I know if I’m not having fun I am not going to perform to the best of my ability.

Spring Break

Thursday, March 16th, 2006

In college students look forward to going on spring break. They have been hitting the books all winter, writing term papers, and cramming for mid-term exams. They need a time to let go and de-stress. Unfortunately we can’t all drop our responsibilities and go to Palm Springs or Fort Lauderdale, but we can find ways to recharge our energies.

Unlike the college kids we can’t totally shed our inhibitions. What we can do is loosen up so that our performance at work doesn’t deteriorate. Actually, the work will improve if you are in a relaxed frame of mind and having a little fun on the job. There’s nothing wrong with hard work but constant hard work without a little levity can lead to burnout.

If you’re in a meeting try to inject a little appropriate humor to lighten the atmosphere, reduce some of that stress, and put others in a more receptive mood. Not only will humor improve the quality of your work but it can lead to better interactions and communication with your fellow workers. Just like individuals coming together on the playing field can make a successful baseball team, sharing humor in the work place can enhance teamwork in business.

Everyone needs to take a spring break, but we don’t have to go to a different location to do it. When you’re finding humor, laughing with others and enjoying yourself, that is the essence of what spring break is all about.

Make Laughter and Humor Part of Your Teambuilding

Monday, March 13th, 2006

If a new employee can laugh with the group it will bring them closer together and get them working as a team. Humor should be inclusive not exclusive. When my parents first joined Rowan and Martin’s Laugh-In Tour everyone was professional and very nice but my parents didn’t really feel a part of the team until the time the bus drove up to the Westbury Music Theater on Long Island, New York. It was a dreary and rainy day. The parking lot was dirty. I was six years old and I looked out the window and said, “This is beautiful downtown Burbank?” Since this was a running joke on the television show, everyone laughed hysterically and that brought us all together as a team.

Laughter Therapy for Wounded Soldiers

Friday, March 10th, 2006

My parents toured military hospitals overseas During World War II and Walter Reed hospital during Vietnam. This was not an easy thing to do. It wasn’t easy being up, smiling, and trying to make wounded soldiers laugh. There were many acts that couldn’t do it, it was too depressing, but they realized that was the least they could do for the soldiers who risked there lives defending our country.

Comedian Phyllis Diller once told a story about the first time she went with Bob Hope to a military hospital. She said she started to cry and Bob Hope took her aside and said to her that she wasn’t there for that and she had to be strong for them.

In Jack Benny’s auto-biography, “Sunday Nights at Seven” he describes a situation when a wounded soldier went into an epileptic fit while he was playing the violin in his act. “I knew I had to say something to break the tension in that room. ‘Well,’ I ventured, ‘Here’s a guy who got sick only when I started to play the fiddle. Let me tell you fellows - This happens frequently when I play the violin to people who aren’t in the hospital.’ Everybody laughed. The tension was broken. Even the men who had been watching with grim faces during the monologue broke up and roared with laughter. The psychiatrist on the ward told me that that one joke was the equivalent of six months of psychotherapy.”

John Steinbeck describe it best in an article he wrote in the New York Herald.

“…Bob Hope and his company must come into this quiet, inward, lonesome place, and gently pull the minds outward and catch the interest, and finally bring laughter up out of the black water. There is a job. It hurts many of the men to laugh, hurts knitting bones, strains at sutured incisiions, and yet the laughter is a great medicine….”

Don’t Let Mistakes Ruin Your business by Overeacting

Wednesday, March 8th, 2006

“The thing I hate about an argument is that it always interrupts a discussion.” - G. K. Chesterton

My parents were in show-business for more than thirty years. One of the secrets to their longevity was that they had a rule that they lived by. They never discussed what happened on stage immediately after the show. They would wait untill the next day before they discussed what went wrong. They understood that talking about a mistake backstage while they were full of adrenalin from the performance wasn’t in their best interest. This gave them a cool-down period so when they did talk about the previous night’s show they could be more objective about it. They also realized that many of the mistakes weren’t very serious and many times funny. They were now able to laugh about something rather than argue about it. Many of the mistakes got a laugh and so they would put them into the routine making the act even funnier. If they had discussed those mistakes immediately after they would not have been so objective. They might have blamed each other for the mistakes and therefore neither the act nor the marriage would have lasted. Many acts broke up because they were fighting about the performance as soon as they walked off stage.

Next time a mistake occurs at work, if at all possible, don’t discuss it immediately while tempers flare. Take a cooling off period so that you can discuss the incident rather than argue about it.

Make Laughter Part of Your Job Description

Thursday, March 2nd, 2006

After speaking to Axicon World Imports from Canada they wrote me and said they were going to make “laughter a part of our job description.” What a great idea, humor and laughter as part of a company’s job description

More and more companies are incorporating humor into the work place, companies such as Southwest Airlines, AT&T, General Electric and even the IRS. Lets face it, if the IRS can incorporate humor into the work place then any company can incorporate humor. But why are these companies using humor? To motivate their employees.

Harvey Mackay once said in an interview in Success Magazine that fun was the most important thing to keep his employees motivated. He said, “We manufacture fun, and there are a gazillion laughs around the plant all the time.” Good advice from a man who runs Mackay Envelopes Corp., a company with 550 employees, that makes 20 million envelopes a day, and has sales of $85 Million a year.