Don’t Let Mistakes Ruin Your business by Overeacting
“The thing I hate about an argument is that it always interrupts a discussion.” - G. K. Chesterton
My parents were in show-business for more than thirty years. One of the secrets to their longevity was that they had a rule that they lived by. They never discussed what happened on stage immediately after the show. They would wait untill the next day before they discussed what went wrong. They understood that talking about a mistake backstage while they were full of adrenalin from the performance wasn’t in their best interest. This gave them a cool-down period so when they did talk about the previous night’s show they could be more objective about it. They also realized that many of the mistakes weren’t very serious and many times funny. They were now able to laugh about something rather than argue about it. Many of the mistakes got a laugh and so they would put them into the routine making the act even funnier. If they had discussed those mistakes immediately after they would not have been so objective. They might have blamed each other for the mistakes and therefore neither the act nor the marriage would have lasted. Many acts broke up because they were fighting about the performance as soon as they walked off stage.
Next time a mistake occurs at work, if at all possible, don’t discuss it immediately while tempers flare. Take a cooling off period so that you can discuss the incident rather than argue about it.